1. Introduction
This Privacy Policy explains how Lipo360.us (“we,” “us,” “our,” or the “Site”) collects, uses, stores, and protects information when you visit our website or contact us through it.
Lipo360.us is an independent medical tourism information and advisory website. We are not a medical provider, hospital, or clinic. We do not perform surgery, prescribe treatment, or provide medical diagnoses. We publish educational content and connect prospective patients with information about Lipo 360 and related procedures.
By using this Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.
2. Who We Are (Data Controller)
For the purposes of the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA), the data controller is:
Lipo360 Medical Tourism Advisory Email: [email protected] Contact form: https://lipo360.us/contact/
If you have any questions about this Policy or how your data is handled, please contact us using the details above.
3. Information We Collect
3.1 Information You Provide Directly
When you contact us through our contact form, WhatsApp link, or email, we may collect:
- Full name
- Email address
- Message content, including any details you choose to share about your interest in Lipo 360
- Any photos or documents you voluntarily attach
You are not required to share medical information to receive general information from us. We strongly advise you not to send detailed medical history, diagnoses, or images of a sensitive nature through unsecured channels such as email or web forms.
3.2 Information Collected Automatically
When you browse the Site, our hosting provider and standard server logs may automatically collect:
- IP address (anonymized where possible)
- Browser type and version
- Device type and operating system
- Approximate location (country / region level)
- Pages visited, time spent, and referring URL
- Date and time of visit
This information is used solely for security, performance monitoring, and aggregate analytics. We do not use it to identify individual visitors.
3.3 Cookies and Similar Technologies
We use a limited number of cookies to operate the Site. Where required by law (EU/UK/EEA), we request your consent before setting non-essential cookies through a cookie banner. See Section 8 for details.
4. Sensitive and Health-Related Information
Information related to medical procedures, body characteristics, surgical history, or health conditions is considered special category data under GDPR (Article 9) and sensitive personal information under CCPA/CPRA.
Because we are an information and advisory website — not a healthcare provider — we ask you not to share detailed medical records, diagnoses, or clinical photographs through this Site.
We are not a HIPAA-covered entity under United States law and the Site should not be used to transmit Protected Health Information (PHI). If you require a confidential medical consultation, please contact a licensed healthcare provider directly.
If you voluntarily share health-related information with us, you do so at your own discretion, and we will treat it with reasonable care, restrict access to it, and delete it upon request.
5. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Responding to inquiries submitted via the contact form | Consent / Legitimate interest |
| Providing requested information about Lipo 360 procedures, costs, or partner facilities | Consent / Performance of a service requested by you |
| Improving the Site’s content, structure, and performance | Legitimate interest |
| Security, fraud prevention, and abuse monitoring | Legitimate interest / Legal obligation |
| Complying with applicable legal and regulatory requirements | Legal obligation |
We do not use your personal information for automated decision-making or profiling.
6. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share limited information with:
- Trusted partner clinics, hospitals, or medical tourism coordinators — only if and when you explicitly request that we connect you with one for a consultation or quote. You will be informed before any such transfer.
- Service providers that help us operate the Site (e.g., website hosting, email delivery, contact form processing). These providers act under contractual data-processing agreements and only access information as needed.
- Legal authorities, when required by law, court order, or to protect the rights, property, or safety of the Site, our users, or third parties.
If your information is transferred to a partner clinic at your request, that partner becomes an independent data controller and will handle your data under its own privacy policy and applicable medical confidentiality laws.
7. International Data Transfers
Lipo360.us serves visitors worldwide. If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with data protection laws, please be aware that your information may be transferred to and processed in countries — including Türkiye and the United States — that may have different data protection standards than your home country.
When such transfers occur, we rely on appropriate safeguards including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Your explicit consent, where applicable
- Adequacy decisions, where they exist
8. Cookies
Our Site may use the following categories of cookies:
- Strictly necessary cookies: required for the Site to function (e.g., session, security). These do not require consent.
- Functional cookies: remember preferences such as language.
- Performance cookies: help us understand aggregate traffic patterns.
We do not currently use Google Analytics, Google Tag Manager, or third-party advertising / remarketing trackers on this Site.
You can disable or delete cookies at any time through your browser settings. Disabling certain cookies may affect Site functionality.
9. Data Retention
We retain personal information only for as long as necessary for the purpose it was collected:
- Contact form submissions: up to 24 months from last contact, then deleted unless you remain in active correspondence.
- Server logs: typically 30–90 days.
- Information shared with a partner clinic at your request: retained according to that clinic’s policies and applicable medical record laws.
You may request earlier deletion at any time (see Section 10).
10. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Under the GDPR / UK GDPR (EU/EEA/UK residents)
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — correct inaccurate or incomplete data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interest
- Right to withdraw consent at any time
- Right to lodge a complaint with your local data protection authority
Under the CCPA / CPRA (California residents)
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information (we do not sell or share for advertising)
- Right to limit the use of sensitive personal information
- Right to non-discrimination for exercising these rights
Under Türkiye’s KVKK (Personal Data Protection Law No. 6698)
Equivalent rights of access, correction, deletion, and objection apply to data subjects in Türkiye.
To exercise any of these rights, email : [email protected] or use our contact form. We will respond within 30 days (or the period required by your local law). We may need to verify your identity before fulfilling certain requests.
11. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including:
- HTTPS / TLS encryption for all Site traffic
- Restricted access to the contact form database
- Regular software updates and security patches
- Spam filtering and anti-abuse measures
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you share information with us at your own risk.
12. Third-Party Links
This Site may contain links to external websites such as PubMed, the American Society of Plastic Surgeons (ASPS), Mayo Clinic, and other medical or research resources. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies separately.
13. Children’s Privacy
This Site is not directed to individuals under the age of 18, and Lipo 360 is a procedure intended for adults. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us at [email protected] and we will delete it promptly.
14. Medical Disclaimer
The content on Lipo360.us is for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment. Information published on this Site is researched from publicly available medical sources but should not replace professional medical consultation.
Always consult a qualified, licensed healthcare professional before making any decision regarding any medical or surgical procedure. Reliance on any information provided by this Site is solely at your own risk.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this Policy periodically. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Lipo360 Medical Tourism Advisory Email: [email protected] Contact form: https://lipo360.us/contact/
You also have the right to lodge a complaint with the relevant data protection authority in your country of residence.